Cancellation policy

At our official store, we strive to deliver the highest quality art collections to our customers. To ensure your satisfaction, every item undergoes a rigorous multi-point quality inspection before being dispatched from our warehouse to ensure it is in perfect condition.

Please be advised of the following policy:

  • All Sales are Final: Due to the limited nature of our collections and the complexities of international logistics, we do not accept returns, exchanges, or cancellations once an order has been processed.

  • Quality Assurance: We guarantee that all products are thoroughly checked for defects or damage prior to shipping.

  • Shipping Responsibility: Once the package is handed over to the courier, the customer assumes responsibility for any potential risks during transit. We recommend checking the external packaging upon arrival.

Thank you for your understanding and for supporting b.wing’s artistic creations.